![]() ![]() ![]() Minimum system requirements include a Windows 10 operating system or a Windows Server 2016 or newer, a TWAIN-compliant scanner or ScanSnap, at least a four-core CPU processor (although an eight-core processor is recommended), and at least 4 GB of memory. It includes file management features, such as an electronic filing cabinet with a Cabinet/Drawer/Folder layout design, as well as scanning, OCR, and PDF features.įileCenter is deployed on-premise and installed on a desktop. Issues are normally responded to within one business day.FileCenter is a Document Management Solution intended for SMBs that want an efficient file management system without impacting their office productivity.Phone support will be scheduled by your support representative.For training and setup help, please request a consultation from Professional Services. Support is for technical problems ONLY.We require tickets so that we can more closely track each case. We have a strict policy that all support cases begin with a ticket. Our User Guide, Knowledge Base, and tutorial videos provide no-nonsense explanations to help you get up and running. IMPORTANT: We cannot provide techinical support for versions of Windows older than Windows 10. Make sure that you're running the latest version of Windows, or that you have automatic updates enabled. ![]() ![]() If you're experiencing a problem, try updating first. We frequently update our software with the latest bug fixes. ![]()
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